Shipping policy

Shipping Policy

At Mango & Ruby, we offer both digital products and physical products.

📥 Digital Products

Digital products such as coloring books, crochet patterns, and digital planners are delivered electronically. No physical item will be shipped. After your purchase, you will receive instructions to access your digital files.

📦 Physical Products

For physical products, orders will be packaged carefully and shipped to the address provided at checkout.

  • Processing time: [2–5 business days]

  • Shipping time: [3–7 business days]

  • Shipping costs: Calculated at checkout

  • Customers are responsible for providing an accurate shipping address.

📍 Delayed or Lost Packages

Once an order has been shipped, delivery times may vary depending on the shipping carrier. If your package is delayed or appears to be lost, please contact us so we can help you determine the next steps.

🌎 International Orders

International shipping may be available on select physical products. Customers are responsible for any applicable customs fees, duties, or taxes.

💕 Questions

If you have questions about shipping or your order, please contact Mango & Ruby through our store contact information.